Delivery

We ship Australia-wide using Australia Post. Your items will be dispatched on the same day or the next day from when the order is placed.
Delivery times are subject to that of Australia Post. Delivery to Sydney metropolitan should be made within 3 business days. Delivery to other locations within Australia should be received within 6 business days.
We take great care in packaging your items so they will arrive safely. Although your items are tracked, they are not insured.

Returns

If you find an item to be faulty, we will happily provide a replacement, refund or exchange.
We do not accept returns for change of mind so please choose carefully.

If there is a problem with your order, please contact us within 3 days of receipt by emailing contact@hamptonandfrench.com.au or call 0438 041 058. We will take immediate action to remediate as we value your patronage.